Stage 3 — Ongoing care
Monthly Care Packages
A scheduled preventative maintenance program for your building: regular inspections, contractor coordination, a live maintenance register, and monthly committee reports. Predictable costs, proactive care, and one reliable point of contact.
How pricing works
Your monthly fee is based on two things: your building's size (number of lots) and your chosen service level. Every building gets a tailored quote — the prices shown are for a typical 16-lot North Shore block. Smaller buildings pay less, larger buildings pay more.
Request a quote — no obligation, and we'll come back to you within 2 business days.
Choose your level
Essential
Cover the basics for smooth, predictable building maintenance.
Typically $492+GST/month
Based on a typical 16-lot building
- Annual full onsite inspection
- Quarterly general site walk-through
- Monthly committee maintenance reports
- Live digital maintenance register
- Full-year scheduled maintenance plan
- Contractor quote coordination
- Business hours Email/Phone support
Standard Recommended
Reliable care that keeps your building running at its finest.
Typically $656+GST/month
Based on a typical 16-lot building
- Everything in Essential plus
- Upgrade to general site visits every 2 months
- AGM-ready annual maintenance report
- AGM attendance availability
- After hours Emergency remote support*
- Yearly Capital Works Fund Project Management*
Premium
Your building, the best it can be.
Typically $836+GST/month
Based on a typical 16-lot building
- Everything in Standard plus
- Upgrade to quarterly full onsite inspections
- Upgrade to monthly general site visits
- General Meeting attendance availability
- After hours Emergency on-site support*
- Priority Email/Phone support
Prices shown are typical for a 16-lot building and exclude GST. Your quote is tailored to your building's size and selected service level. No lock-in contracts — 30 days notice to cancel.
*Limits, terms and conditions apply. Contact us to discuss details.
Getting started with a Care Package
One-off setup fee — When you join, we conduct a thorough assessment of your building, map it into maintenance zones, and build your dedicated digital Maintenance Register. This is the live system that drives your monthly reports and tracks every item across your property.
| Building size | Setup fee |
|---|---|
| Small (under 10 lots) | $995+GST |
| Medium (10–20 lots) | $1,495+GST |
| Large (over 20 lots) | $1,995+GST |
Already completed a Stage 2 report? The full fee is credited toward your setup — so most buildings only pay the difference. For a medium building, that's just $750+GST after the credit.
Haven't started yet? Take our free Building Health Check to get a 10% discount on your Stage 2 report — and that report fee is fully credited toward your Stage 3 setup when you're ready.
What is preventative strata building maintenance?
Preventative maintenance means inspecting and maintaining common property on a planned schedule so small issues are found and fixed before they become expensive failures — the opposite of the reactive pattern most boutique blocks fall into, where nothing happens until something breaks and the committee scrambles for quotes.
In practice, a preventative maintenance program is a rhythm: scheduled walk-throughs of the whole building, a live maintenance register that tracks every item from detection to resolution, seasonal tasks done on time (gutters before storm season, not after), contractors booked ahead rather than in a crisis, and a monthly report so the committee always knows where things stand.
Preventative vs reactive: why it costs less
Reactive maintenance looks cheaper because months can pass with no spend — until the deferred items surface at once. A blocked gutter is a minor job; the water damage it causes to render, ceilings and balcony membranes is not. Deterioration in a building compounds the way interest does, and the end state of the reactive pattern is the one every committee dreads: a special levy.
Preventative maintenance converts that volatility into a predictable monthly cost. It also protects the two documents that increasingly matter under NSW law: your Section 106 maintenance duty is best evidenced by a documented inspection rhythm, and your 10-year capital works fund plan stays accurate when the register feeding it is current.
Preventative maintenance questions
What is preventative maintenance in a strata building?
It's maintaining common property on a planned schedule — regular inspections, a live maintenance register, seasonal tasks done on time, and contractors coordinated ahead of need — so problems are caught small instead of discovered as failures. It replaces the reactive break-fix pattern that leads to special levies.
How often should preventative maintenance happen?
The rhythm depends on the service level: our packages run monthly or quarterly site visits, with seasonal tasks (like gutter clearing before storm season) scheduled on their own cycle and the maintenance register updated continuously.
Is a preventative maintenance program worth it for a small block?
Small self-managed blocks often benefit most — there's no building manager, committee members are volunteers, and one missed issue (a slow leak, a failing membrane) can cost more than years of the program. Packages are priced by building size, so smaller blocks pay less.
Do we lose control of decisions?
No. The committee approves all works — we inspect, document, recommend and coordinate. You keep the decisions and gain the information to make them early, when options are cheap.